Last Updated: November 26, 2025
These Terms of Service ("Terms") govern your access to and use of the website, platform, and services (collectively, the "Services") provided by Gesund Health Data, Inc. ("Gesund," "we," "us," or "our").
Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
These Terms apply to our public website and general services. Enterprise platform services are governed by separate Master Service Agreements (MSAs) and Business Associate Agreements (BAAs). If you are an enterprise customer, your specific agreement will take precedence over these Terms where they conflict.
By accessing or using our Services, you represent and warrant that:
Our website provides information about our clinical intelligence platform, use cases, and allows you to request demonstrations and contact our team.
Our platform provides AI-powered clinical intelligence services for healthcare organizations and life insurance carriers, including:
Platform services are provided under separate agreements. These Terms govern access to our website and general inquiries.
To access certain features of our Services, you may need to create an account. You agree to:
We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in conduct that we deem inappropriate or harmful.
You agree not to use our Services to:
When using our Services in connection with healthcare or insurance activities, you agree to:
The Services and all content, features, and functionality (including but not limited to software, algorithms, text, graphics, logos, and trademarks) are owned by Gesund and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for their intended purpose. This license does not include:
"Gesund," "MultiExpert," and other marks used on our Services are trademarks or registered trademarks of Gesund Health Data, Inc. You may not use these marks without our prior written permission.
For platform customers: You retain all rights to your data. We process your data only as authorized in our Master Service Agreement and Business Associate Agreement.
If you provide us with feedback, suggestions, or ideas about our Services, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into our Services without any obligation to you.
OUR SERVICES ARE NOT MEDICAL DEVICES AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. OUR SERVICES ARE DECISION SUPPORT TOOLS ONLY AND DO NOT REPLACE PROFESSIONAL MEDICAL OR UNDERWRITING JUDGMENT.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GESUND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
YOU ACKNOWLEDGE AND AGREE THAT:
You agree to indemnify, defend, and hold harmless Gesund, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
Our Services may integrate with or contain links to third-party websites, services, or content. We do not control, endorse, or assume responsibility for any third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties.
Our collection, use, and protection of your information is governed by our Privacy Policy. For information about how we handle Protected Health Information (PHI) in our platform services, please refer to our Business Associate Agreement and Security page.
This website does not collect, process, or store Protected Health Information (PHI). These Terms apply to our public website only.
Our platform services that process PHI are HIPAA-compliant and governed by:
Customers who use our platform to process PHI must execute a BAA with us before using those services.
You may terminate your account at any time by contacting us at support@gesundhealthdata.com.
We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice. Reasons for termination may include:
Upon termination:
These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA), except as modified by these Terms.
The arbitration shall be conducted in Delaware, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights.
YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR OTHER REPRESENTATIVE PROCEEDING.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:
Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.
These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Gesund regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.
We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, labor disputes, or government actions.
You agree to comply with all applicable export and import control laws and regulations. You may not use or export the Services in violation of U.S. export laws and regulations.
No agency, partnership, joint venture, or employment relationship is created between you and Gesund as a result of these Terms or your use of the Services.
All notices, requests, or other communications required or permitted under these Terms must be in writing and sent to:
Gesund Health Data, Inc.
Email: legal@gesundhealthdata.com
We may provide notices to you via email to the address associated with your account or by posting on our website.
If you have any questions about these Terms, please contact us:
Gesund Health Data, Inc.
General Inquiries: support@gesundhealthdata.com
Legal: legal@gesundhealthdata.com
Sales: scott.coller@multilith.ai
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.